CityCare Andheri
How CityCare Andheri uses your information
What we collect
- Your name, mobile number, email, age and sex, and the reason for your visit.
- Reports you upload, and what the doctor records: symptoms, vital signs, diagnosis, prescriptions and advice.
Why we use it
- To book and manage your appointments and tell you about them.
- To give you medical care, now and at later visits.
- To keep medical records for as long as the law requires.
Who handles it
- CityCare Andheri is responsible for your information. Only its staff who need it can see it.
- SaluteOS runs the booking and records service for CityCare Andheri, with trusted providers for hosting and email. They use your information only to run the service, never for their own purposes.
How long we keep it
- Medical records are kept for as long as medical record rules require. After that they are deleted or made anonymous.
Children
- For a patient under 18, a parent or lawful guardian gives consent in their own name, and we keep a record of it.
Your rights
- You can ask to see a summary of your information, to correct it, or to have it erased where the law allows (medical records may have to be kept).
- You can withdraw your consent for the future at any time. Care already given and records the law requires are not affected.
- You can name someone to act for you if you are unable to.
Questions or complaints
- Contact CityCare Andheri: 9820012345, amith7319+citycare@gmail.com.
- If you are not satisfied with the clinic's answer, you can complain to the Data Protection Board of India.
Notice version patient-notice-2026-10-2. Service by SaluteOS